Unified Communications

Every way your business talks, on one platform.

Phone calls, video meetings, and messaging, brought together in the cloud instead of spread across a phone system, a meeting app, and a chat tool that don't talk to each other.

2027The UK's deadline to switch off traditional copper phone lines
24/7Support if something goes wrong
Any deviceDesk, mobile, or laptop, same number everywhere
What's Included

One platform for calls, video, and messaging

Managed and supported by the same team already looking after your IT and security, not a separate telecoms provider you have to chase separately.

Cloud & hosted VoIP

Business phone lines that run over the internet, not copper. No on-site hardware to maintain, no ISDN renewal to worry about.

Microsoft Teams calling

Make and receive real phone calls to landlines and mobiles directly inside Teams, on your existing business number.

Video conferencing built in

No separate meeting tool to license, learn, or secure. Video runs on the same platform as your calls and messaging.

Business messaging & chat

Team chat and client-facing messaging in one place, instead of scattered across apps nobody fully monitors.

Work from any device, anywhere

Your business number follows you: desk phone, mobile app, or laptop, with no divide between office and remote staff.

Call analytics & reporting

See call volumes, missed calls, and response times in plain terms, not a telecoms engineer's dashboard.

Number porting & multi-site support

Keep the numbers your clients already know, and connect multiple offices as one system instead of several.

Integrates with what you already run

Connects into your Microsoft 365 environment and the other tools your team already uses day to day.

Option One

Cloud voice, standalone

  • A standalone hosted phone system, managed entirely in the cloud
  • Keep your existing desk phones, or move to a softphone app
  • Simple to scale up or down as headcount changes
  • No dependency on Microsoft 365 licensing to make a call
Option Two

Microsoft Teams direct routing

  • Real phone numbers connected directly into Microsoft Teams
  • One app for chat, meetings, and phone calls, nothing extra to open
  • Ideal if your team already lives in Teams for everything else
  • Built on the Microsoft 365 environment we already secure and manage
Why It Matters Now

The UK's traditional phone network is being switched off

Openreach is retiring the UK's copper-based phone network (PSTN and ISDN) nationwide, with a 2027 deadline. Businesses still running traditional phone lines will need to move to a cloud-based alternative regardless, and the businesses that plan the switch on their own terms tend to have a much smoother transition than the ones who wait for a provider to force it.

Beyond the deadline, the case for unified communications holds on its own: one bill instead of several, one platform to secure instead of three, and a system that already understands remote and hybrid working instead of one built for a single office years ago.

Already using Microsoft 365?

Teams calling builds directly on the M365 environment we already secure. See how: Microsoft 365 Security →

FAQs

Common questions

Let's find the right setup for how your team actually works.

A free, no-obligation conversation about your current phone system and what moving to the cloud would look like.